Effective Date: November 14, 2023
Arizona Stone Proz LLC, also known as AZ Stone Proz, offers the option to our customers to engage in conversations with our service technicians to provide fast solutions.
Information We Collect
1. Customer Name: To participate in the 10DLC campaign, we collect and process customer names to send Application-To-Person (A2P) messages.
2. Phone Numbers: To participate in the 10DLC campaign, we collect and process phone numbers to send A2P messages.
3. Emails: To participate in the 10DLC campaign, we collect and process emails to send A2P messages.
4. Message Content: We may collect and process the content of the A2P messages sent through our 10DLC campaign.
Types of Messages
Reminder text messages and emails will be sent within 24 hours of any appointment, and promotional texts will be sent no more than once per quarter.
Collection and Storage of Data
Customer data is stored through our online and password protected Customer Relationship Management database and software.
By submitting your phone number through our contact form, you are authorizing Arizona Stone Proz to send you text messages and notifications.
Stop and Help Mechanisms
• Reply HELP for help.
• Reply STOP to cancel.
Disclosure of Information
Message frequency varies. Message and data rates may apply. Carriers are not liable for delays or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Security
We take reasonable measures to protect the security of your information. However, due to the nature of A2P messaging, we cannot guarantee the absolute security of transmitted information.
Changes to this Privacy Policy
We may update this privacy policy as needed. Any changes will be communicated through appropriate channels.
Contact Us
If you have any questions about this privacy policy or our 10DLC campaign, please contact us at admin@azstoneproz.com.